Implementing the United Nations SDGs
“Connecting communities, beyond any distance” Accton Technology has been upholding the goal of implementing corporate sustainability through the company’s core network technologies and partnerships.
Implementing the United Nations SDGs
“Connecting communities, beyond any distance” Accton Technology has been upholding the goal of implementing corporate sustainability through the company’s core network technologies and partnerships.
Responding to the United Nations SDGs
In response to the UN’s 17 Sustainable Development Goals, Accton has identified and compiled its practical actions on 7 of these goals, as follows.
Good Health and Well-Being
The Company adheres to the belief that “employee health is the Company’s most valuable asset” and has established a health management department composed of occupational nurses and occupational medicine specialists. Based on the three stages and five levels of preventive medicine, we take care of the physical, mental and spiritual health of our employees through health promotion, management and services, and strive to create a professional working environment.
• Child and youth care
• Aid for disadvantaged children and youth
• Provision of meals for disadvantaged children and youth
• Children and youth advocacy initiative
• Elderly care
• Active aging
• Initiative on the concept of self-reliance support
★ Maternity Health Protection Plan
A health protection program is implemented for female employees of childbearing age, during pregnancy, and postpartum to ensure their safety and well-being in the workplace. In 2021, the Company received the Excellent Workplace Award for “Maternal Health Friendly Award” and obtained the “Excellence Certification for Breastfeeding (Nursing) Rooms” in 2023.
★ Abnormal workloads protection program (cerebral cardiovascular disease follow-up)
Based on employees’ annual health examination data, assessments were conducted to evaluate the risk of cardiovascular disease and abnormal work-related stress, with high-risk groups identified for follow-up protective measures. In 2024, in accordance with regulations, a total of 10 employees requiring physician consultations were provided with the necessary support, achieving a 100% completion rate.
★ Elderly Protection Program
The Executive Yuan promotes the formulation of the Employment Promotion Act for middle-aged and older adults (defined as those aged 45 to 65) and elderly individuals (over 65). It establishes the “Safety and Health Guidelines for Middle-aged, Older, and Elderly Workers”. In order to prevent the decline of physical functions from affecting work efficiency or even causing occupational hazards, the department has designed a suitability assessment questionnaire based on this guideline. In addition to ensuring whether the work is affected by illness or injury, it also helps to understand the Work Ability Index. According to the results of the 2024 Annual Assessment Questionnaire, 7 people were rated as weak in work ability, 6 completed the physician interview, and 1 person had resigned and therefore was not consulted. In the future, we will continue to implement the health protection plan for the middle-aged and elderly individuals, assess their work suitability and provide early assistance to improve their work efficiency.
★ Annual health checkup/new employee health checkup/special transfer assessment
The annual health checkup items are adjusted every year based on the disease incidence, age, gender and employees’ health checkup reports from previous years from the National Health Administration. We also provide physical examinations for new employees and special hazard health examinations for special operations personnel to protect the health of our employees. After the health check, abnormality follow-up, health education and job assessment will be carried out according to the report results. We will continue to use good health management models in the future, hoping to increase the abnormal re-examination rate while also improving the overall health level of our employees.
★ Case management and follow-up
The focus of the cases is on cancer, cardiovascular disease and other diseases that affect work or life, such as epilepsy, mental illness, serious accident injuries, etc. The sources of the cases include work-related injuries, accidents and self-reporting by supervisors or employees. In 2024, case management followed up with 7 individuals: 4 with cancer and 3 with cardiovascular issues. By tracking the employees’ health conditions, we continue to provide relevant medical advice or assistance. In addition to referencing national cancer statistics, we also track the occurrence rates of different types of cancer within the Company to inform our cancer screening subsidy program and aim for effective utilization. In 2020, the Company received the Excellent Workplace Award for “Health Care Award.”
★ Cancer screening subsidies
According to the Ministry of Health and Welfare, cancer has remained the leading cause of death for 41 consecutive years. Considering the Company’s historical cancer case statistics, in order to achieve early detection and early treatment, we continue to offer cancer screening subsidies for six types of cancer among the top ten causes of death (such as lung cancer, colorectal cancer, stomach cancer, breast cancer, gynecological cancer, and thyroid cancer). Aside from offering a subsidy for gastrointestinal endoscopy every five years, we provide subsidies for other screenings every two years. To ensure continuous follow-up, we also offer subsidies for follow-up consultation fees and partial burdens for employees with abnormal screening results.A total of 496 people participated in 2024. Employees with abnormal test reports were included in the special group health management, and their follow-up visits were tracked regularly.
★ Influenza Vaccination Drive
In order to enhance the immunity of employees, Accton promotes on-site flu vaccination every flu season. In Hsinchu, the company partners with local clinics to offer convenient on-site vaccination services and discounted flu shots to encourage participation. Employees who are more susceptible to respiratory infections, as identified through the attendance system, are especially encouraged to get vaccinated. For high-risk individuals eligible for government-funded vaccines, related information is provided via email or text messages. Accton remains committed to employee health and well-being and continues to proactively address multiple health risks.
★ Start “Activate” Health. Career life Level Up
A healthy lifestyle can prevent the occurrence of chronic diseases. In 2023, we started to promote healthy eating from the perspective of “eating habits” and won the Nutrition and Health Award. In 2024, the focus of health promotion will be on “developing exercise habits”, with the main theme of “exercise point accumulation”. This will include fun online health education games, seminars, and group and individual competitions themed around weight loss, offering relevant health resources. The analysis results show that employees who participated in group activities had better success in achieving health goals, with an effective weight loss rate of 82.76%. This can serve as a direction for future activity design. However, it is necessary to strengthen individualized planning for activities to improve employee participation rates and ensure ongoing execution, which will more effectively build the health capital of Accton employees. Accton Group has received recognition for its promotion of healthy workplaces, having been awarded the “Healthy Workplace Certification and Health Activation Mark” by the Ministry of Health and Welfare’s National Health Agency in 2017, 2019, and 2021. We have applied for an extension in 2024, with the goal of passing certification in 2025.
★ Held 49 campus lectures
★ Provided over 20,000 meals to over 100 children
★ Produced and broadcasted 4 episodes of podcast programs related to children and youth issues and 2 special reports
★ Trained 58 senior students, taught them podcast-related production skills, and recorded 50 podcast episodes.
★ Organized 9 seminars to promote the concept of self-reliance support and produced 48 podcast episodes.
Quality Education
• Educational cooperation
• Empowering educators
• Innovative education promotion support
• Issues on campus
• Reading promotion Parent-child reading
• Reading equality
• Supporting artistic talents
• Enable artists to become drivers of social change
• Popularize art experience
• Art workshops for everyone
• Create an arts and cultural venue for all people to share
• Based on the operation of Hsinchu Railway Art Village
★ Visited 30 schools
★ Organized 15 teacher training sessions and 35 campus and online lectures
★ Affected 960 educators and benefited 4,538 students
★ Organized 21 reading promotion activities
★ Donated 943 books
★ 16 corporate volunteers participated, with a total of 227 service hours
★ Supported 13 artists with a sense of social responsibility and participation
★ Organized 22 cross-disciplinary art workshops, attracting 296 people of different nationalities and professions to participate.
★ The village attracted 415 course participants and welcomed 31,212 visitors.
★ According to the results of 422 questionnaires, 51.9% of the respondents chose the art village as their family outing destination.
Gender Equality
• Recruitment, hiring, development, and compensation of employees are based solely on their work capabilities, without any differentiation based on gender.
★ At Accton, male employees constitute 50.3% of the workforce, while female employees account for 49.7%. Female supervisors make up 24.2% of all supervisory roles.
★ At Edgecore, male employees constitute 63% of the workforce, while female employees account for 37%. Female supervisors make up 27.3% of all supervisory roles at Edgecore.
★ At JoyTech, male employees constitute 60.5% of the workforce, while female employees account for 39.5%. Female supervisors make up 35% of all supervisory roles at JoyTech.
★ At Vietnam Accton, male employees constitute 61.8% of the workforce, while female employees account for 38.2%. Female supervisors represent 78% of all supervisory roles.
★ The gender pay gap at Accton is no greater than 0.4. (SDG5.5)
Decent Work and Economic Growth
• Safeguarding workers’ rights, strengthening risk assessment, implementing education and training, expanding audit scope, and promoting workplace safety.
• Enhancing subcontractor management efficiency and supervising construction safety discipline.
★ Strengthen Safe and Secure Working Environment (SDG8.8)
Compared to 2023, in 2024 the Disabling Injury Frequency Rate is 1.12, decreased by 21%, while the Disabling Injury Severity Rate is 20, decreased by 13%. There were 0 major occupational accidents and all actual figures are consistently lower than the three-year industry average.
★ Optimizing Emergency Response Training (SDG8.8)
In 2024, emergency response drills involving a total of 8,241 participants were conducted. The drills included evacuation exercises, fire extinguishing training, chemical spill response, civil defense training, emergency response team drills, and CPR+AED training.
★ Regular audits of migrant worker dormitories (SDG8.8)
Our OSH Department audits migrant worker dormitories monthly, examining six major aspects including “building safety,” “electrical safety,” “fire evacuation,” “food hygiene,” “environmental cleanliness,” and “epidemic prevention measures.” Additionally, we demonstrate a spirit of partnership by providing guidance to improve migrant worker dormitory management companies continuously. This is a management measure rarely seen among industry peers.
★ Contractor Management
In 2024, contractors conducted a total of 1,031 operations at the facility. All operations were preceded by on-site inspections and hazardnotifications, achieving a 100% implementation rate.
Industry, Innovation, Infrastructure
• Develop high-quality, reliable, sustainable, and resilient network infrastructure, promoting global “ICT accessibility equality.”
★ Actively promote open network platforms as a pioneer in Taiwan’s network product industry.
★ We serve as a founding member of open network promotion organizations such as OCP, TIP, DENT, and SONiC, contributing to accelerating innovation in core network infrastructure design, reducing network construction costs, and increasing network coverage through the popularization of network technology, promoting affordable quality networks for everyone. (SDG9.1)
Responsible Consumption and Production
• Significantly reduce waste generation through prevention, reduction, recycling, and reuse.
• Formulated the “Accton Group Quality Manual” (QMC-QA), and the “Product Hazardous Substance Criteria Management Procedure” (QPC-CE05) as well as other QMS documents as guidelines for implementing the green product system.
• Collect customer hazardous substance requirements and international regulations, and manage material hazardous substances through the Accton eGreen system.
• Select and purchase environmentally sustainable products to contribute to environmental protection efforts.
★ Waste recycling and reuse: The recycling rate increased from 82% in 2023 to 84% in 2024.
★ There were zero major environmental law violation incidents reported.
★ Introduction of wood pallet waste reduction plan in 2022, implementing internal and external reuse reduction measures, achieving a 72% reduction in overall waste by 2024.
★ In 2024, the reuse rate of chemical empty drums reached 100%, generating a total of 2.2 metric tons of recycled plastic. This initiative is estimated to reduce approximately 748 kg CO2e of carbon emissions from incineration.
★ Regarding the reuse of waste printed steel panel frames, all discarded steel panels were collected by suppliers. A total of 398 waste printed steel panels were sent out. If fully reused, this effort would result in a carbon reduction equivalent to approximately 7,840 kg CO2e.
★ Green Product System: Regular internal and external audits of the IECQ QC 080000 hazardous substance management system are conducted. The main production bases continue to pass the IECO QC 080000 annual certification.
★ Through raw material/process hazardous substance reduction and control, investigations of 3,408 product models were completed in 2024, with all models meeting 100% of international hazardous substance regulations/directives and customer requirements.
★ Implementation of green procurement, prioritizing procurement of sustainable and eco-friendly products. Our Zhunan Plant adheres to the government’s green procurement policy, prioritize the purchase of products certified with eco lables recognized by the Ministry of Environment, including packaging materials, office supplies, office equipment, and electrical appliances, etc. The Accton Zhunan Plant was once again recognized with the “Miaoli County Private Enterprise and Group Green Procurement – Outstanding Achievement Award” in 2024.
Climate Action
• Mitigate the impact of climate change by regularly conducting greenhouse gas inventory and continuously implementing energysaving measures.
★ Completed organizational greenhouse gas inventories for Accton Hsinchu Science Park/ Zhubei AI Park/Zhunan Plant, JoyTech, and Vietnam Accton.
★ Participated in the international Carbon Disclosure Project (CDP), with consistent scores of B for the Climate Change Questionnaire and B- for the Water Security Questionnaire.
★ The newly launched corporate headquarters at Zhubei AI Park was designed in accordance with the standards of a Green Building Silver Label.
★ Energy-saving and carbon reduction measures at each site: Hsinchu Science Park: Cleaning of chiller condensers and increasing chilled water outlet temperature Zhunan Plant: BI energy-saving optimization JoyTech: Replacement of central air conditioning system
★ Refinement of extreme weather response mechanisms (typhoon warning and response readiness), incorporated into the Company’s Business Continuity Plan. (SDG13.3)
Good Health and Well-Being
● Believe that employees are the
Company’s most important assets
and organize health examinations, health management, and health
promotion activities under the
the framework of the three levels and five stages of preventive medicine to take care of employees’ physical and psychological health in all aspects.
● Reinforce the concept of
pandemic prevention, reduce
occupant load in the dormitory,
and provide anti-pandemic
supplies to reduce the risk of
COVID-19 pandemic infection.
● Maternity Protection Program
Implemented health protection program for female employees of childbearing age, during pregnancy, and in the postpartum period, and the employee satisfaction scores were 91.86% during pregnancy and 93.05%
in the postpartum period. Awarded the Maternal Health Award at the Excellent Healthy Workplace Certification organized by the Health Promotion Administration in 2021, the Health Management Award in
2019, and the Health Care Award in 2020. (SDG3.4)
● Employee injury and illness care
Checked on every employee on sick leave by phone and email to provide health education for their early recovery; analyze and plan health management and health promotion activities as per the International Statistical Classification of Diseases and Related Health Problems 10th Revision; checked upon a total of
4,608 people. (SDG3.4)
● Anti-pandemic new lifestyles
Responded to the pandemic and held a series of health promotion activities for anti-pandemic new
lifestyles, with a total of 1,269 participants; employee satisfaction reached 95%.
● Continuous reduction in occupant load in migrant workers’ dormitory and division of occupants into groups
Each room is limited to four to five people, each with their own bathroom. Rearranged dormitory rooms according to the work area, department, and floor. People with the same job in the same department are arranged in the same dorm room and must not live together with other foreign migrant workers from other
companies to reduce the risk of COVID-19 infection. (SDG3.3)
● Provision of pandemic prevention materials
Donated 2,000 pieces of protective suits to the Hsin-Chu Branch, National Taiwan University Hospital; 1,500 one-piece face shields to the Hsinchu City Government; 975 pieces of protective suits to the South-Link Medical Foundation; 120 partitions to the Beunen Foundation.
Quality Education
● Invest in software and hardware
of educational resources to bridge
the gap between urban and rural
areas in education.
● Adopt inclusive education to
provide an excellent learning
environment for children with
special needs.
● Reading promotion in remote areas
Donated 1,377 books to 1,214 beneficiaries
● Recruitment of teachers for remote areas
Offered 540 hours of courses
● Environmental sustainability education promotion
Organized environmental sustainability lectures and workshops at National Tsin Hua University
● Art education promotion
Planned and held 14 art-related exhibitions and six events
Developed eight classes of Accton X National Palace Museum Art Lesson Plan Development Project
Supported the Pompidou 913 Art Promotion Project
at a total of five schools, with 450 teachers and students completing this course
● Inclusive education promotion
Implemented an inclusive education project in 20 schools across Taiwan, benefiting 14,636 people
Gender Equality
appointment, development, and
remuneration is all based on
their work skills regardless of
gender.
● In Accton, male employees account for 47.9% of all full-time employees, and female employees 52.1%. The proportion of women is relatively higher than that of men. Accton’s female managerial personnel account for 27.7% of all managerial personnel, an increase of 1.3% compared to 2020.
● Edgecore’s male employees account for 66.7% of all full-time employees, while female employees account for 33.3%, an increase of 4.2% compared with 2020. Female managerial personnel in Edgecore account for 26.9% of all managerial personnel, an increase of 9.7% compared with 2020.
● Joytech’s male employees account for 62.2% of all full-time employees, while female employees account for 37.8%, an increase of 0.4% compared with 2020. Female managerial personnel at Joytech account for 32.1% of all managerial personnel.
● The wage gap between men and women at Accton is not greater than 0.23%. (SDG5.5)
Decent Work and Economic Growth
●Protect labor rights and
interests, strengthen risk assessment, offer education and
training, expand the scope of
audit, and promote workplace
safety.
● Enhance contractor management efficiency and supervise construction safety.
● Enhanced workplace safety (SDG8.8)
The disabling injury frequency rate in 2021 decreased by 60% compared with 2020, and the disabling injury severity rate decreased by 36.6%. The number of severe occupational accident was zero.
Identified risks in the work environment, adopted a hierarchical management mechanism, to prevent or
reduce hazards or risks. In 2021, we conducted a total of 1,309 risk identifications and assessments.
● Optimized emergency response training (SDG8.8)
In 2021, we held response exercises attended by a total of 5,047 times, improved evacuation and roll call mechanism, and increased the number of groups with the number of people per group reduced, to effectively shorten the roll call time.
● The foreign migrant worker dormitory included in the regular safety and health audit (SDG8.8)
The Occupational Safety and Health Department performed monthly audits of the foreign migrant worker dormitory in the six aspects of construction safety, electricity safety, fire evacuation, food health, environmental
cleanliness, and anti-pandemic measures, identified 58 defects, kept them on records to follow up
on improvement.
● Improved contractors’ construction management efficiency
Adopted an electronic contractor management system; the contractors’ personnel performed a total of 628 tasks in the plants; the achievement rate of site surveys and operational hazard notification reached 100%.
Industry, Innovation, Infrastructure
● Employee recruitment,
appointment, development, and
remuneration is all based on
their work skills regardless of
gender.
● Actively promoted the open network platform as the pioneer of Taiwan telecommunication companies.
● As the founding member of open network organizations, including OCP, TIP, DENT, SONiC, and ONF, contributed designs to accelerate the innovation of basic core network and reduce network construction costs, expanded network coverage through the popularization of network technology, and developed an affordable network. (SDG9.1)
Responsible Consumption and Production
● Significantly reduce waste
through prevention, reduction,
recycling, and reuse
● Formulate QMS documents,
including the Accton Group
Quality Manual (QMC-QA) and the Product Hazardous Substances Criteria Management Procedure (QPC-CE05), as the criteria for implementing a green product system.
● Collect clients’ hazardous
substance requirements and
international laws and regulations
and adopt Accton’s eGreen system
to assist with the management of
hazardous substances in materials.
● Purchase products in alignment
with environmental sustainability
criteria to spare no effort to
protect the environment.
● Adopted a waste wood pallet reduction project; the reuse rate in the four-month period increased by 5% and waste was reduced.
● Waste recycling rate reached 77.08%.
● There was zero violation of major environmental laws and regulations.
● Green product system: Regularly undergo IECQ QC080000 system certification; completed and successfully passed IECQ QC080000 system certification in December 2021.
● Reduced and controlled raw materials/hazardous substances in the processes, completed the survey of 325 product models in 2021, and all models were 100% compliant with international laws regulations/directives on hazardous substances and clients’ requirements.
● Called on suppliers to participate in the leopard cat rice contract farming project to expand the habitat area for leopard cats and was, thus, awarded the Special Award for Environmental Sustainability at Buying Power Awards.
Climate Action
● Mitigate the impact of climate
change, regularly perform
greenhouse gas inventory, and
continue to conserve energy and
reduce carbon emissions.
● Accton’s Hsinchu Plant 1, Plant 2, and Zhunan Plant and Joytech completed the organizational
greenhouse gas inventory.
● Energy conservation and carbon reduction measures: Installed inverters for the air conditioning/ventilation system, reduced operation time for the toilet ventilation system, and continued to replace old lights with LED energy efficient lights.
● Developed a detailed extreme climate response mechanism (typhoon warning and response preparation) and incorporated it into the business continuity plan (SDG13.3)
實踐聯合國永續發展目標
「只要有心，距離從來不是問題」，智邦科技一直秉持透過公司的網路核心技術與夥伴關係，落實企業永續的目標。
良好健康與社會福利
◎ 秉持員工為公司最重要資產的理念，以預防醫學三段五級為架構，透過舉辦健康檢查、健康管理及健康促進活動，全方面照顧員工身心靈健康。
◎ 透過防疫觀念加強、宿舍降載及防疫物資提供，降低新冠肺炎傳染風險。
◎ 母性保護計畫
針對育齡期、妊娠期、產後女性同仁實施健康保護計畫，同仁滿意度為妊娠期:91.86%、產後:93.05%。2021年榮獲衛生署福利部國民健康署舉辦之績優職場認證，獲得「母性健康友善獎」，並於2019年獲得「健康管理獎」及2020年獲得「健康關懷獎」。(SDG3.4)
◎ 員工傷病關懷
透過電話、信件關心每一位病假同仁，希望藉此給予健康衛教，盡早康復，並依國際疾病傷害及死因分類標準第十版分析、規劃健康管理及健促活動，共計關懷4,608人次數。(SDG3.4)
◎ 防疫新生活
因應疫情，推動防疫新生活系列健康促進活動，共1,269人次參與，員工滿意度95%
◎ 移工宿舍持續降載、分流
每房以4-5人為限，每間獨立衛浴。依工作區域、部門及樓層重新安排宿舍房間，同一部門、工作崗位者安排在同一寢室，同時不得與其他公司之移工混住，降低COVID-19感染風險。(SDG3.3)
◎ 提供防疫物資
捐贈新竹台大分院2,000件防護衣、新竹市政府1,500個整片式隔離面罩、南迴基金會防護衣975 件、白永恩基金會120個防疫隔板。
合適工作與經濟成長
◎ 提高承攬商管理效率，監督施工安全紀律。
◎ 強化職場安全(SDG8.8)
與2020年相比，2021年失能傷害頻率降低60%，失能傷害嚴重率降低36.6% 。重大職災件數為0件。
執行工作環境風險鑑別，採取分級管理、預防或削減危害及風險，2021年共執行1,309件風險鑑別及評估。
◎ 優化緊急應變訓練(SDG8.8)
2021年共執行5,047人次應變演練，改善疏散點名機制，增加分組，降低每組人數，可有效縮短點名時間。
◎ 移工宿舍納入安衛定期稽(SDG8.8)
職安衛部門每月稽核移工宿舍，從「建築安全」、「用電安全」 、「消防避難」、「飲食衛生」、「環境清潔」、「防疫措施」等六大面向來查核，共發現58件缺失，皆造冊列管並追蹤改善進度。
◎ 提高承攬商施工管理效率
導入e化承攬商管理系統，承攬商於廠內共執行628件作業，作業現場會勘及作業危害告知達成率100%。
責任消費及生產
◎ 透過預防、減量、回收與再使用大幅減少廢棄物的產生
◎ 制定「智邦集團品質手冊」(QMC-QA), 「產品危害物質準則管理程序」(QPC-CE05)等QMS文件作為執行綠色產品系統之準則。
◎ 收集客戶有害物質要求和國際法規，並透過智邦eGreen系統協助進行料件有害物質管理。
◎ 選購符合環境永續之產品，為保護環境盡一份心力。
◎ 導入木棧板減廢方案，四個月重複使用率提升5%，減少廢棄物產出。
◎ 廢棄物回收率77.08%
◎ 違反重大環境法令事件0件。
◎ 綠色產品系統：定期執行IECQ QC080000系統認證，2021年12月完成並順利通過IECQ QC080000系統換證。
◎ 透過原物料/製程危害物質減免管控，2021年完成325個產品機種調查，所有機種100%符合國際有害物質相關法規/指令及客戶要求。
號召供應商參與石虎米契作擴大收復石虎面積，獲頒Buying Power環境永續特別獎。
